We attach great importance to privacy. The collection and processing of your personal data is carried out in compliance with the applicable data protection regulations, in particular the General Data Protection Regulation (DSGVO). We collect and process your personal data in order to offer you the above-mentioned portal. This statement describes how and for what purpose your data is collected and used and what options you have in relation to personal information.
1 person responsible
Responsible for the collection, processing and use of your personal data within the meaning of Art. 4 No. 7 DSGVO is
Jalan Cut Nyak Dhien, Komplek PU No.13
IDN – Aceh Besar
2 General use of the website
The hosting services we use to provide the following services: infrastructure and platform services, computing capacity, disk space and database services, security and technical maintenance services we use to operate the site.
Here we, or our hosting provider, process inventory data, contact data, content data, contract data, usage data, meta and communication data of customers, interested parties and visitors to this online offer on the basis of our legitimate interests in an efficient and secure provision of this online offer acc. Art. 6 para. 1 sentence 1 f) DSGVO in conjunction with Art. 28 DSGVO.
2.2 Access data
We collect information about you when you use this website. We automatically collect information about your usage and interaction with us and register information about your computer or mobile device. We collect, store and use data about every access to our online offer (so-called server log files). The access data includes:
name and URL of the retrieved file
date and time of retrieval
transmitted amount of data
notification of successful retrieval (HTTP response code)
browser type and browser version
referer URL (ie the previously visited page)
web sites that are accessible from the user’s system through our website be called
Internet service provider of the user
IP address and the requesting provider
We use these log data without assignment to you or other profiling for statistical evaluations for the purpose of operation, security and optimization of our online offer, but also for the anonymous recording of the number of visitors to our website (traffic) and the scope and nature of Use of our website and services, as well as for billing purposes, to measure the number of clicks received from cooperation partners. This information enables us to provide personalized and location-based content, analyze traffic, troubleshoot and improve our services.
This is also our legitimate interest in accordance with Article 6 paragraph 1 p. 1 f) GDPR.
We reserve the right to check the log data retrospectively if, on the basis of concrete evidence, the legitimate suspicion of unlawful use exists. We store IP addresses in the log files for a limited period if necessary for security purposes or for the provision of services or the billing of a service, eg. Eg if you use one of our offers. After termination of the order process or after receipt of payment, we will delete the IP address if it is no longer required for security purposes. We store IP addresses even if we have a specific suspicion of a crime in connection with the use of our website. We also save as part of your account the date of your last visit (eg when registering, login, clicking links etc.).
We use so-called session cookies to optimize our online offer. A session cookie is a small text file that is sent by the respective servers when visiting a website and stored on your hard disk. As such, this file contains a so-called session ID, with which various requests from your browser can be assigned to the shared session. This will allow your computer to be recognized when you return to our website. These cookies are deleted after you close your browser. They serve z. For example, you can use the shopping cart feature across multiple pages.
We also use a small amount of persistent cookies (also small text files that are stored on your device) that remain on your device and allow us to recognize your browser the next time you visit it. These cookies are stored on your hard drive and delete themselves after the given time. Their lifespan is 1 month to 10 years. In this way, we can present our offer in a more user-friendly, effective and secure way and, for example, show you information tailored to your interests on the page.
The following data and information are stored in the cookies:
– log-in information
– language settings
– entered search terms
– information about the number of visits to our website and use of individual functions of our website.
When the cookie is activated, it will be assigned an identification number and no assignment of your personal data to this identification number will be made. Your name, IP address or similar data that would allow the cookie to be associated with you will not be inserted into the cookie. Based on the cookie technology, we only receive pseudonymous information, for example, which pages of our shop were visited, which products were viewed, etc.
You can set your browser so that you are informed in advance about the setting of cookies and can decide on a case-by-case basis whether you exclude the acceptance of cookies for specific cases or in general, or that cookies are completely prevented. This may limit the functionality of the website.
2.4 E-mail contact
If you contact us (eg via contact form or e-mail), we will save your details for the processing of the request as well as in the event that follow-up questions arise.
This is also our legitimate interest in accordance with Article 6 paragraph 1 p. 1 f) GDPR.
We store and use other personal data only if you consent to it or if this is permitted by law without special consent.
2.5 Google Analytics
We use Google Analytics, a web analytics service provided by Google Inc. (“Google”). Google has submitted to the Privacy Shield Agreement between the European Union and the United States and certified. As a result, Google agrees to comply with the standards and regulations of European data protection law. Further information can be found in the following linked entry: https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active.
Google Analytics uses so-called “cookies”, text files that are stored on your computer and that allow an analysis of the use of the website by you. The information generated by the cookie about the use of this website by the site visitors are usually transmitted to a Google server in the USA and stored there.
This is also our legitimate interest in accordance with Article 6 paragraph 1 p. 1 f) GDPR.
However, if IP anonymization is enabled on this website, Google will truncate your IP address beforehand within member states of the European Union or other parties to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be sent to a Google server in the US and shortened there. IP anonymization is active on this website. Google will use this information on our behalf to evaluate your use of the website, to compile reports on website activity, and to provide us with other services related to website activity and internet usage.
The IP address provided by Google Analytics as part of Google Analytics will not be merged with other Google information. You can prevent the storage of cookies by a corresponding setting of your browser software; however, we point out that in this case you may not be able to use all the functions of this website in full.
In addition, you may prevent the transmission to Google of the data generated by the cookie and related to your use of the website (including your IP address) as well as the processing of this data by Google by downloading the browser plug-in available under the following link and install: http://tools.google.com/dlpage/gaoptout?hl=en.
As an alternative to the browser plug-in or within browsers on mobile devices, you can click on the following link to set an opt-out cookie that will prevent Google Analytics from entering this site in the future (this opt-out cookie only works in this browser and only for this domain, delete the cookies in your browser, you must click this link again): Disable Google Analytics
2.5.1 Using Google Adwords (Remarketing / Conversion Tracking)
Our website uses the Google Adwords service. Google AdWords is an online advertising program provided by Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA (“Google”).
We also use so-called conversion tracking when using the Google AdWords service. When you click on an ad served by Google, a conversion tracking cookie will be placed on your computer / device. These cookies lose their validity after 30 days, contain no personal data and are thus not used for personal identification. The information gathered using the conversion cookie is used to generate conversion statistics for AdWords advertisers who have opted for conversion tracking.
You can prevent the storage of cookies by a corresponding setting of your browser software; however, we point out that in this case you may not be able to use all the functions of this website in full. In addition, you can opt-out of interest-based ads on Google and interest-based Google ads on the web (within the Google Display Network) in your browser by turning off or turning off http://www.google.com/settings/ads at http://www.aboutads.info/choices/. For more information about your preferences and privacy at Google, please visit https://www.google.com/intl/en/policies/privacy/?fg=1.
2.5.2 Use of chat system comm100
We use the chat system of comm100 (Suite 238 – 1027 Davie Street, Vancouver, BC, V6E 4L2, Canada) on our websites. Chats serve the purpose of communicating between you and us for immediate, easy communication. In this case the IP address with geographic data, browser version, operating system, called website, previous page with search terms and data for marketing and optimization purposes are transmitted and stored.
From this data usage profiles can be created. Cookies are used whose content you can view yourself. The cookies allow the recognition of the browser.
The collected data will not be used to personally identify the visitors.
The processing takes place on the basis of Art. 6 (1) f) GDPR from the legitimate interest in direct customer communication and the needs-based design of the website. You have the right at any time, for reasons arising out of your particular situation, to object to the processing of personal data concerning you, based on Art. 6 (1) f DSGVO. To do this, you must deactivate the storage of the respective cookies in your browser. However, using the chat is no longer possible. Alternatively, you can contact us by e-mail, telephone, fax or post.
2.6 Storage duration
Unless specifically stated, we store personal data only as long as necessary to fulfill the purposes pursued.
3 Processing of inventory data
We also process the inventory data described below.
For an order in our online shop, we need your master, communication and payment data, so that we can confirm the order, communicate with you and handle the order.
3.1.1 Payment method PayPal
As one of the common payment methods offered, we also offer our customers PayPal (PayPal (Europe) S.à.rl & Cie. SCA, 22-24 Boulevard Royal, 2449 Luxembourg, Luxembourg).
PayPal is an online payment service provider offering virtual personal or business accounts. This also credit card payments are possible if the user does not maintain a PayPal account. Instead of an account number, the PayPal account is managed via an e-mail address.
PayPal can make online payments and receive payments. PayPal also offers the function of trustee with buyer protection.
In the billing process, we offer a PayPal link within emails containing invoices and reservation confirmations. You decide at this point whether you want to use the payment via PayPal or another Zahlunsgart. If you do not opt for PayPal, PayPal will not receive any data within this form of the booking process. The link itself is not personalized, but only contains the invoice amount and information about our Paypal account address.
In this case, data of the person concerned is automatically transmitted to PayPal. These are the name, address, e-mail address, IP address, telephone number and data required for payment processing.
By selecting this payment option, you consent to the transfer of personal data required for payment processing.
The purpose of the transfer is payment processing and fraud prevention. PayPal transmits the data, if necessary, on its own initiative to credit reporting agencies for identity and credit checks.
In addition, PayPal may disclose personal information to affiliates, service providers and subcontractors, to the extent necessary to fulfill the contractual obligations or to process the data on behalf of the customer.
You have the option to revoke the consent to the handling of personal data to PayPal at any time, unless they must be processed, used or transmitted for payment. You can also use another payment method (transfer to invoice or direct debit) and therefore waive PayPal.
3.2 Customer Account
In order to offer you a convenient shopping experience in our online shop, you can register by entering personal data on our website. Then you do not have to enter your data every time you place an order.
For the new registration we collect master data (eg name, address), communication data (eg e-mail address) and payment data (bank details) as well as access data (user name and password).
In order to ensure your proper registration and to prevent unauthorized log-ins by third parties, you will receive an activation link by e-mail after your registration in order to activate your account. Only after registration, we permanently store the data transmitted by you in our system.
You can have a once-created customer account deleted from us at any time, without incurring other than the transmission costs according to the basic rates. A message in writing to the contact details mentioned in section 1 (eg e-mail, fax, letter) is sufficient. We will then delete your stored personal data, as far as we do not have to store them for the processing of orders or due to legal storage obligations.
In order to be able to send you our newsletter, we use the so-called double opt-in procedure. Only if you have previously expressly confirmed to us that you wish to receive the newsletter, we will send you an activation e-mail and ask you to confirm that you wish to receive our newsletter by clicking on a link in this e-mail ,
You can cancel the application at any time, without incurring any costs other than the transmission costs according to the basic rates. A message in writing to the contact details mentioned in section 1 (eg e-mail, fax, letter) is sufficient. Of course, you will also find an unsubscribe link in every newsletter.
Recommendations Regardless of the newsletter, we will send you regular product recommendations by e-mail. In this way, we will provide you with information about products from our offering that you may be interested in based on your recent purchases from us. We comply strictly with the legal requirements. You can object to this at any time without incurring any costs other than the transmission costs according to the basic tariffs. A message in writing to the contact details mentioned in section 1 (eg e-mail, fax, letter) is sufficient. Of course, you will also find an unsubscribe link in every e-mail.
3.5 Legal basis and duration of storage The
legal basis of data processing according to the preceding paragraphs is Article 6 (1) (1) (a), (b) and (f) DSGVO. Our interests in data processing are in particular the preparation, conclusion and fulfillment of contracts as well as direct mail and product information.
Unless specifically stated, we store personal data only as long as necessary or legally required to fulfill the purposes pursued.
4 Your rights as a data controller
Under the applicable laws, you have various rights to your personal information. If you would like to assert these rights, please send your request by e-mail or by post with a clear identification of your person to the address stated in section 1.
Below is an overview of your rights.
4.1 Right to confirmation and information
You have the right at any time to obtain confirmation from us as to whether personal data relating to you are being processed. If this is the case, you have the right to request free information from us about the personal data stored with you and a copy of this data. Furthermore, there is a right to the following information:
1. the processing purposes;
2. the categories of personal data being processed;
3. the recipients or categories of recipients to whom the personal data have been disclosed or are still being disclosed, in particular to recipients in third countries or to international organizations;
4. if possible, the planned duration for which the personal data will be stored or, if this is not possible, the criteria for determining that duration;
5. the right of rectification or erasure of personal data concerning you or restriction of processing by the controller or a right to object to such processing;
6. the existence of a right of appeal to a supervisory authority;
7. if the personal data is not collected from you, all available information about the source of the data;
8. the existence of automated decision-making, including profiling, in accordance with Article 22 (1) and (4) GDPR and, at least in these cases, meaningful information about the logic involved and the scope and intended impact of such processing on you.
If personal data are transmitted to a third country or to an international organization, you have the right to be informed about the appropriate guarantees under Art. 46 GDPR in connection with the transfer.
4.2 Right to correction
You have the right to demand immediate correction of incorrect personal data concerning you. Taking into account the purposes of the processing, you have the right to request the completion of incomplete personal data, including by means of a supplementary statement.
4.3 Right to be deleted (“Right to be Forgotten”)
You have the right under Art. 17 (1) GDPR to demand that you delete your personal data without delay and we are obliged to delete your personal data immediately, provided that one of the following is true:
1. personal data are no longer necessary for the purposes for which they were collected or otherwise processed.
2. They revoke their consent, on which the processing was based on Art. 6 (1) sentence 1 a) GDPR or Art. 9 (2) (a) GDPR, and there is no other legal basis for the processing.
3. In accordance with Art. 21 (1) GDPR, you object to the processing and there are no legitimate reasons for the processing, or you object to the processing according to Art. 21 (2) GDPR.
4. The personal data were processed unlawfully.
5. The deletion of personal data is required to fulfill a legal obligation under Union or national law to which we are subject.
6. The personal data were collected in relation to information society services offered pursuant to Art. 8 (1) GDPR.
If we have made the personal data public and if we are obliged to delete it pursuant to Art. 17 (1) GDPR, we shall take appropriate measures, including technical ones, for data controllers, who are responsible for the personal data, taking into account the available technology and the implementation costs Process Data, informing you that you have requested the deletion of any links to such personal information or copies or replications of such Personal Information.
4.4 Right to Limitation of Processing
You have the right to demand that we restrict processing if one of the following conditions is met:
1. We will contest the accuracy of your personal data for a period of time that enables us to do so to verify the accuracy of the personal data,
2. the processing is unlawful and you have objected to the deletion of personal data and have instead requested the restriction of the use of personal data;
3. We no longer need personal information for the purposes of processing, but you need the information to assert, exercise or defend your rights, or
4. You have objected to the processing according to Art. 21 (1) GDPR, as long as it is not certain that the justified reasons of our company outweigh yours.
4.5 Right to Data Portability
You have the right to receive the personal information relating to you provided to us in a structured, common and machine-readable format, and you have the right to transfer that data to another person without hindrance, provided that
1. the processing on a consent according to Art. 6, para. 1 p 1 a) or DSGVO Art. 9, para. 2 a) DSGVO or on a contract in accordance with Art. 6, para. 1 p 1 b) and is based DSGVO
2. the processing is done by automated means.
In exercising your right to data portability in accordance with paragraph 1, you have the right to obtain that the personal data are transmitted directly by us to another party, as far as technically feasible.
Right to object You have the right, for reasons arising from your particular situation, to object at any time to the processing of personal data concerning you pursuant to Art. 6 para. 1 sentence 1 e) or f) GDPR; this also applies to profiling based on these provisions. We no longer process personal information unless we can demonstrate compelling legitimate grounds for processing that outweigh your interests, rights and freedoms, or the processing is for the purposes of asserting, exercising or defending legal claims.
If personal data are processed by us in order to operate direct mail, you have the right to object at any time to the processing of personal data concerning you for the purpose of such advertising; this also applies to profiling insofar as it is associated with such direct mail.
You have the right, for reasons arising from your particular situation, to object to the processing of personal data relating to you for scientific or historical research purposes or for statistical purposes under Article 89 (1) of the GDPR Unless the processing is necessary to fulfill a public interest task.
4.7 Automated Decisions Including Profiling
You have the right not to be subject to a decision based solely on automated processing – including profiling – that will have legal effect or similarly affect you in a similar manner.
There is no automated decision-making based on personal data collected.
4.8 Right to revoke a data protection consent
You have the right to revoke your consent to the processing of personal data at any time.
4.9 Right to complain to a supervisory authority
You have the right to complain to a supervisory authority, in particular your Member State of residence, employment or the place of alleged infringement, if you believe that the processing of your personal data is unlawful.
5 Data security
We make every effort to ensure the security of your data within the framework of applicable data protection laws and technical possibilities.
Your personal data is transmitted encrypted with us. This applies to your orders and also to the customer login. We use the coding system SSL (Secure Socket Layer), but point out that the data transmission in the Internet (eg in the communication by e-mail) may have security gaps. A complete protection of the data from access by third parties is not possible.
To safeguard your data, we maintain technical and organizational security measures in accordance with Art. 32 DSGVO, which we always adapt to state-of-the-art technology.
We also do not warrant that our offer will be available at specific times; Disturbances, interruptions or failures can not be excluded. The servers we use are regularly backed up carefully.
6 Disclosure of data to third parties, no data transfer to non-EU countries
Basically, we use your personal data only within our company.
If and to the extent that we engage third parties in the performance of contracts (such as logistics service providers), these personal data are only received to the extent that the transmission is required for the corresponding service.
In the event that we outsource certain parts of the data processing (“order processing”), we contractually obligate the processor to use personal data only in accordance with the requirements of data protection laws and to ensure the protection of the data subject’s rights.
Data transmission to agencies or persons outside the EU outside the cases mentioned in this declaration in paragraph 2 does not take place and is not planned.